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🎯 Here are some key takeaways:
Be cautious of suggestions and leading questions
Recognize that your memories can be influenced by how information is presented to you. When recalling past events or information, be wary of suggestions from others or leading questions that might inadvertently alter your memory.
Regularly recap and confirm understanding
At the end of each conversation, summarize key points or decisions. Ask everyone to confirm their understanding. This practice reinforces accurate memory formation and provides an immediate opportunity to correct any misattributions.
Set crystal-clear expectations about outcomes
Clearly define and communicate expected outcomes, deliverables, and timelines with the team. This practice helps anchor important information in the team's memories.
Make documentation easily accessible
Ensure all meeting notes, action items, and decisions are documented in a centralized, easily accessible location. Transparent documentation serves as a reliable reference point.
Be mindful of casual attendees
Occasional attendees, such as executives not involved in day-to-day work, may be more prone to misremembering meeting details. Provide these attendees with clear, concise summaries and follow-ups to ensure their understanding aligns with the team's and to prevent potential confusion that could impact high-level decisions.