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🎯 Here are some key takeaways:
Maintain transparent communication
Open dialogue with the team about challenges can help manage expectations and build trust so that discussing negative issues is easier.
Don't delay addressing technical issues
Act promptly on technical debt or other issues to prevent it from becoming an overwhelming problem later. Problems are often much easier to discuss earlier than waiting too long.
Focus on the bigger picture
It can be hard to talk about negative things, but understanding the context and where the team is or where the team is headed might make the conversations easier to have.
Cultivate a psychologically safe environment
Creating an environment where the team feels safe to discuss bad news will keep team members from avoiding those discussions.
Recognize your own biases
Being aware of the Ostrich Effect and its influence on your decision-making can help you take steps to counteract it.