56. UX Lessons From the Culinary World With Anne Cantera

Episode 56
1:24:58

This week, we explore the parallels between the restaurant industry and building software with Anne Cantera. We dig into how the high-pressure, fast-paced culinary world can enrich the practice of UX design.

Is it shocking to compare working in a restaurant to UX design?

If you’ve ever worked in a restaurant, I don’t think it would come as such a surprise.

Celebrated chef turned UX designer, Anne Cantera would agree.

In this episode, I chat with Anne whose career has simmered in both the culinary and tech industries. Anne’s journey from the heat of the kitchen to the digital design world brings an intriguing perspective to the table.

Puns intended😉

Anne shares how her experiences in high-pressure, fast-paced restaurant environments have enhanced her understanding of UX design. She draws a parallel between the urgency of a kitchen service and the user-centric world of software development. She emphasizes the importance of precision, timing, and customer satisfaction in both domains.

We dig into the concept of ‘mise en place’ – a culinary practice of setting up and organizing ingredients before cooking. Anne beautifully related this to the planning and organization required in designing user-friendly software. This analogy serves as a reminder that success in both cooking and design relies on preparation and clarity of vision.

Anne’s insights are peppered with personal anecdotes and practical wisdom, making our discussion both educational and entertaining. Her unique blend of culinary and UX expertise serves as a reminder that diverse experiences can enrich our professional abilities, offering fresh flavors to traditional practices.

DISCLAIMER: There are some serious spoilers in this episode from the Hulu series “The Bear.” So if you haven’t watched it yet, go binge the series and come back to listen to this episode!

Topics:
• 12:42 – Mis en place
• 17:53 – User centered approach
• 26:52 – Iterative process
• 38:05 – Workflow efficiency
• 39:37 – Prototyping
• 45:24 – Collaboration
• 47:39 – Empathy
• 51:09 – Adaptability
• 55:36 – Feedback integration

Helpful Links:
Connect with Anne on LinkedIn
Watch The Bear on Hulu


Support Our Sponsors

This week’s episode is brought to you by Jeff White’s Storytelling Toolkit.

Lots of people talk about the importance of storytelling for UX designers, but Jeff brings actionable clarity to the concept and shows exactly how to do it. 

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I love Jeff’s approach to storytelling here, it’s not your simple “once upon a time” stuff. 
And since you’re an amazing listener and I know this course will help you out so much, I’ve partnered with Jeff to get my amazing listeners a 10% discount. 

So head on over to beyonduxdesign.com/storytelling and use the code BEYONDUX at checkout to get 10% off Jeff’s Storytelling course.

 Learn some incredible techniques to influence your team and advance your UX career.


This Week’s Audio Book

Check out Kitchen Confidential: Adventures in the Culinary Underbelly by Anthony Bourdain.

Kitchen Confidential is a raw, behind-the-scenes look at the culinary world. In this audiobook, which is narrated by Anthony Bourdain himself, he shares his journey from novice to seasoned chef, revealing the high-pressure, chaotic kitchen environments. He candidly discusses the realities of professional cooking, making it a captivating read for anyone interested in the true nature of culinary arts. And it ties in perfectly with our show today.


Anne Cantera
Product Designer / Bot Builder / Conversation Designer / Prompt Whisperer / Voiceflow Enthusiast

About Anne

Anne Cantera started her remarkable journey at the Culinary Institute of America at 17. Mentored by Wolfgang Puck, she swiftly rose to prominence, earning a nomination for Best Chef in Long Island while balancing life as a mother of three. Renowned for her versatility, Anne has excelled in everything from gourmet cooking to specialized diets, notably for children with autism, and later transitioned into the art of cake design. Now, Anne applies this rich experience to the world of UX design, bringing a unique perspective to the field.



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Meet your host

Jeremy Miller

Designer // Host // Mentor

I’m Jeremy. I’m a product designer from New Orleans. Here are some things I want you to know about me:

But most importantly, I know you can’t build great software without great relationships.

So join me here and learn about how to build truly great software.

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