Join Emily Anderson as we explore the untapped potential of designing for the unhappy path. In this live Q&A, discover how considering edge cases can lead to more robust, inclusive products.
No user left behind: Live Q&A
August 22, 2024 1:00 pm Eastern
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Tired of designing for the happy path? Curious about the hidden opportunities when you consider the edge case? Do you worry you’re missing out on the larger context?
Join Emily Anderson for a live Q&A where we’ll dig into your questions about the often-overlooked unhappy path and how this may be impacting your users’ experiences in a major way.
Emily will answer your questions live. She’ll share her insights on how to consider the edge cases without sounding like a pessimist, reframing user needs as business opportunities, and some tactics on how to get your team on board.
This is your chance to learn from Emily’s experience and gain the knowledge you need to create more inclusive and effective designs.
Don’t miss this event! Submit your questions in advance below and join us on August 22 at 1 pm Eastern.
Emily is the founder of a design studio, Ampersand. Having experience working amongst highly regulated and emotionally charged industries, Emily strongly believes in raising awareness of the positive and negative impacts that products and services can have on users, and how this directly links back to the business too. Coming from a physical product design background, her approach is to design beyond individual screens to understand the overall ecosystem she’s designing in. She regularly creates content to help change the narrative on how we think about users and to help designers bring unhappy paths, context, inclusion, behaviors, and emotions into their day-to-day thinking.
What do you want to know?​
We'll do our best to get your questions answered live.